For the RFS and broader volunteer reliant agencies, their people make all the difference to their capability. Recent RFS interviews have highlighted a need to better track volunteer welfare, hours committed to the role in both active duty and training preparation. With many volunteers taking their smartphones with them to stay in touch with loved ones, how could we enable them + their agencies to keep track of hours committed to their volunteer work?
Could wearables positively impact their welfare when out on the fire-ground by tracking biodata and aggregating?
How can we ensure they're able to keep in touch and maintain contact with their loved ones, without financial penalty arising from surges in mobile calls?
I met an RFS volunteer who hasn’t seen his family in 6 months, including his 3yo son. He’s been fighting fires all over NSW. He’s been away for his son’s birthday, his bday, Xmas. Everytime he’s meant to see his family he gets redeployed. He COULD go home, but can’t bear to leave— Lucy Thackray (@LucyThack) January 11, 2020